A: The rental period is for 3 days. You can pick up (or have your merchandise delivered) a day before the event and drop it off (have it picked up) the following day. Weekend rentals are dropped off (picked up) the following Monday. If you need the merchandise for a longer period, please contact our office at (619) 585-3605. 
Normal delivery and pick up hours are from 9 am to 6 pm on Monday through Saturday. Party Production Rentals can deliver and pick up outside of these hours for an additional fee. Please contact the sales office for more information.
When placing an order there is a 25% down requirement which is non-refundable if the order is cancelled.The balance is due one week before the event.
Party Production Rentals is not responsible for accidents and or/injuries caused directly or indirectly by the use of the rented items. Faliure to abide by any of the items above will result in the repossession without notice, of the rented items.
Cancellation must be made within 5 days of delivery or pick up to avoid a 10% restocking fee.
All equipment is the repsonsibility of the customer once it's either picked up or delivered. Equipment should be safe and protected from the weather. The customer will be charged a replacement cost for all lost or damaged equipment.
Please scrape, rinse and stack plates in the container in which they were delivered. All Linens should be shaken clean.
Please verify your order when it's picked up or delivered. Please notify us as soon as possible if there are any discrepencies. No refund or credit will be considered if customer does not report malfunction or damage, please leave a message.
Prices on the website are estimates, though we don't for see prices changing, prices are subject to change without notice.
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